Turing Complete User: Resisting Alienation in Human Computer Interaction

<p>The­ following­ essays­ were­ written­ between­ 2012­ and­ 2020,­ a­ time­ that­ will ­hardly ­be remembered ­for ­any ­groundbreaking­ hardware­ or ­software­ inventions.­  The­ iPhone,­ the­ Tesla­ Roadster,­ Web­ 2.0,­ even­ the­ Infinite­ Scroll­ plug-in­ for­ WordPress­ –­ all­ belong­ to­ the­ glorious­ first­ decade­ of­ the­ new ­millennium.</p> <p>The ­second ­decade­ was ­different, ­it­ was­ about­ talking,­ loud­ and ­clear.</p> <p>“iPad­ keyboards­ provide­ a­ great­ typing­ experience”­ (Apple­ 2020);­ “We­ achieved­ quantum­ supremacy”­ (Google­ 2019);­ “I’ve­ built­ a­ simple­ AI”­ (Zuckerberg­ 2016);­ “Model­ S­ is­ a­ sophisticated­ computer­ on­ wheels”­ (Musk­2015);­ “If­ I ­ever ­say ­the ­word­ ‘user’ ­again, ­immediately ­charge ­me­ $140” ­(Dorsey­2012).</p> <p>The­ field­ of­ human–computer­ interaction­ (HCI)­ and­ the­ IT­ industry­ at­ large­ invested­ in­ reforming­ their­ terminology:­ banning­ some­ words­ and­ reversing­ the­ meanings­ of­ others­ to­ camouflage­ the­ widening­ gap­ between ­users ­and ­developers,­ to ­smooth ­the ­transition ­from ­personal ­computers­ to ­“dumb terminals”, ­from ­servers ­to ­“buckets”,­ from ­double-clicking ­to ­saying ­“OK, ­Google.”</p> <p>Computer users also learnt to talk, loud and clear, to be understood by Siri, ­Alexa,­ Google­Glass, ­HoloLens, ­and ­other­ products ­that ­perform­ both­ listening and­ answering.­ Maybe­ it­ is­ exactly­ this­ amalgamation­ of­ input­ and­ output ­into ­a ­“conversation” ­that ­defines ­the past ­decade, ­and ­it ­will­ be the core of HCI research in the years to come…</p>

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ISBN: 978-3-98501-071-4

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